. >> government agencies don't change fast. we changed on a dime on this one to do things that have never been done before. >> how would you sum up what happened at that town hall meeting? >> nobody knows what they were doing. they have no idea what to do. they're learning as they go along. that's why people were so angry. >> the storm causes the anger, okay. we're used to that. what we want to do is get past the anger to solutions and that's what we're working with people to do. >> reporter: with his power restored, robert is feeling better. >> you're satisfied? >> yes. >> you think they did a good job? >> yes, for a big city of 8 million people and you got service within a couple of days to a week, that's fast. >> reporter: as the rapid repair program enters its second week and contractors fan out, officials hope more homeowners will be as satisfied as in the weeks to come. randi. >> susan candiotti, thank you. >>> well, then there were two. this weekend alabama rolled over the georgia bulldogs 32-28 to earn a spot against un